Two-Factor Authentication (Duo)

Protect Your Georgetown University NetID!



Two-Factor Authentication has been added to Georgetown University’s NetID sign in process to increase protection from theft or compromise and help protect you from recent phishing and other security scams. If you choose to enroll, you will no longer be required to change your password twice a year.

NoteEnrolling in Duo is mandatory if you're in one of certain designated groups, such as staff who have access to sensitive data (you'll be notified if you're in one of these groups).

There are multiple ways to authenticate using Duo - you do not have to use a smart phone!  Click here to review which options are available.

 


Step By Step Instructions

1. Enroll in Duo.

2. Fully log out of your account.

3. Log in to your Georgetown Google Apps account with your NetID and password. Then follow the steps for confirmation/installation.

Duo Enroll  Duo Setup  Duo Legacy  Duo Unenroll  Duo FAQ  

Videos

Duo Authentication Options

If you are using a smartphone:

  • Receive an application push - when you log in to Duo the Duo application installed on your smartphone or tablet notifies you so that you can approve.
  • Dynamic passcode - the Duo application on your device will provide you with a dynamically generated passcode that you can use if your device does not have an internet connection.
  • Phone call - you may request that Duo call your Smartphone and you can approve login with the keypad.
  • Text message - Duo will send you a passcode via SMS that you can enter to gain access.

If you are using a feature (flip) phone:

  • Phone call - you may request that Duo call your phone number and you can approve login with the keypad.
  • Text message - Duo will send you a passcode via SMS that you can enter to gain access.

If you are using a landline (home or office desk phone):

  • Phone call -  you may request that Duo call your desk phone and you can approve login with the keypad.

If you are away from your desk or phone:

  • You may call the UIS Service Center (855-687-4949) and request a custom bypass code.
  • You may enter the last nine digits of the long CARD number that is printed on the back of your GOCard.