Two-Factor Authentication (Duo)

Protect Your Georgetown University NetID!



Two-Factor Authentication has been added to Georgetown University’s NetID sign-in process to protect you from theft or compromise, and help protect you from phishing and other security scams. If you choose to enroll in Duo, you will no longer be required to change your password twice a year.

Note:  Enrolling in Duo is mandatory for all faculty and staff, and highly recommended for students.

Need assistance with enrolling in Duo? Attend one of UIS's Duo workshops.

There are multiple ways to authenticate using Duo---you do not have to use a smart phone!

 


Step By Step Instructions

1. Enroll in Duo.

2. Fully log out of your account.

3. Log in to your Georgetown Google Apps account with your NetID and password. Then follow the steps for confirmation/installation.

Duo Enroll  Duo Setup  Duo Legacy  Duo FAQ  

Videos

Duo Authentication Options

If you are using a smartphone:

  • Receive a push notification - when you log in to Duo the Duo application installed on your smartphone or tablet, Duo sends you a push notification with which you can approve the authentication.
  • Dynamic passcode - the Duo application on your device will provide you with a dynamically generated passcode that you can use if your device does not have an internet connection.
  • Phone call - you may request that Duo call your smartphone and you can approve login with the keypad.
  • Text message - Duo will send you a passcode via SMS that you can enter to gain access.

If you are using a feature (flip) phone:

  • Phone call - you may request that Duo call your phone number and you can approve login with the keypad.
  • Text message - Duo will send you a passcode via SMS that you can enter to gain access.

If you are using a landline (home or office desk phone):

  • Phone call -  you may request that Duo call your desk phone and you can approve login with the keypad.

If you are away from your desk or phone:

  • You may contact the UIS Service Center and request a custom bypass code.
  • You may enter a bypass code comprising the last nine digits of the CARD number printed on the back of your GOCard. (Note This method is to be used for GU services [e.g., GMS, Google Apps, GU360, Lynda.com] that use the standard GU login screen.) 
  • You may enter a bypass code that includes your NetID password, a comma, and the last nine digits of the CARD number printed on the back of your GOCard. (Note This method is to be used for GU services [e.g., MyAccess, GU Room/Space Reservation System] that do not use the standard GU login screen.)